Sales rules (offer)

Revised April 5, 2023

The online store "PlanStove", located on the domain name planstove.com , represented by a self-employed person - Martsinyuk Evgeny Miroslavovich (hereinafter referred to as the Seller), concludes this agreement (hereinafter referred to as the Agreement) for the sale of the Goods (Services) remotely with a user (an indefinite circle of persons) of the Internet (hereinafter referred to as the Buyer).

In accordance with Article 435 and clause 2 of Article 437 of the Civil Code of the Russian Federation, the Agreement with the Buyer is a public offer (offer), and in accordance with Article 438 of the Civil Code of the Russian Federation, from the moment of payment for the Goods, - full and unconditional acceptance (acceptance) of the offer, which confirms the fact of the conclusion of the Agreement between the Buyer and the Seller (clause 1 of Article 433 of the Civil Code of the Russian Federation).


1. DEFINITION OF TERMS

1.1. Acceptance - the moment of consent (payment) to the terms of the Agreement.

1.2. Goods (Service) - a document presented on the website of the online store planstove.com in the form of electronic (digital) files (pdf, txt and others), which are a diagram (order), instructions, specifications of materials and a description of the process of building a household brick oven for a low rise building.

1.3. Demonstration product (example, sample) - free for downloading electronic Product, presented in each section of the catalog to get acquainted with an example of a paid Product.

1.4. Accompanying documents - information (digital) files (pdf, txt, etc.) accompanying the Goods, such as: additional diagrams of structures or parts, additional references, instructions, or descriptions, video or photographic materials, and others.

1.5. Online store - a site located on the domain name planstove.com , which has electronic Goods for sale.

1.6. The Buyer is an Internet user who has accepted the terms of the Agreement and the Privacy Policy on the planstove.com website, as well as made a financial payment for the Download of the Goods.

1.7. The Seller is the owner (Website Administration) of the Online Store, who has the right to sell the Goods of the Copyright Holder.

1.8. Copyright holder - a citizen or legal entity that has the Exclusive right to the result of intellectual activity or to a means of individualization.

1.9. Exclusive right - a set of rights belonging to the Copyright Holder to use, at its discretion, in any way that does not contradict the Law, the result of intellectual activity or means of individualization and to prohibit or permit such use by other persons.

1.10. Product card - a page containing information about the Product (service):
- description;
- characteristics;
- images and videos;
- criteria for selecting parameters;
- price

1.11. Personal account - the page of the Buyer (User), where he can store personal information about the purchases made, available discounts, versions and access to the purchased Goods.

1.12. Downloading - the completed process of downloading the Goods from the website of the Online Store to the Buyer's electronic media or other device.

1.13. Defect of a product (work, service) - non-compliance of a product (work, service) with the mandatory requirements provided for by law or in the manner prescribed by it, or the terms of the contract (in their absence or incompleteness of the conditions with the usual requirements), or the purposes for which the product (work , service) of this kind is usually used, or for the purposes of which the seller (executor) was informed by the consumer at the conclusion of the contract, or the sample and (or) description when selling goods according to the sample and (or) according to the description.

1.14. A significant defect of a product (work, service) is an irreparable defect or a defect that cannot be eliminated without disproportionate costs or time, or is detected repeatedly, or reappears after its elimination, or other similar defects.

 

2. RIGHTS AND OBLIGATIONS OF THE PARTIES

2.1. Rights and obligations of the Copyright Holder

2.1.1. Grant the Buyer the right to limited use of the Goods on the terms established by the Agreement.

2.1.2. The exclusive right to use the Goods and Accompanying Documents belongs to the Copyright Holder.

2.1.3. Make changes to the terms of the Agreement and inform the Buyer about changes in these terms and / or its Goods by posting (publishing) the relevant information on the website of the online store. These changes come into force from the moment they are posted on the website of the online store, unless otherwise indicated in the relevant publication.

2.1.4. Make changes to the Goods and Accompanying Documents.

2.1.5. Provide the Buyer in the Personal Account with a digital method for delivering the Goods for Downloading via a hyperlink after paying for the Goods. The terms of such delivery depend on the quality of communication and Internet bandwidth of the Buyer.

2.1.6. Provide the Buyer with complete and reliable information about the Goods, with the content of the description, price and other characteristics in the Goods Card. Place of manufacture and expiration dates cannot be specified, because. The product is digital and has no physical properties.

2.1.7. The Rightholder has the right to refuse the Buyer to provide access to the Goods without explanation. In this case, the Seller undertakes to return the amount of payment for the Goods in full within the period established by the Law from the moment of refusal.

2.2. Rights and obligations of the Buyer

2.2.1. The buyer has no right:
- transfer the rights (grant sublicenses) to the Goods and Accompanying Documents, as well as reproduce (copy) or distribute the Product and its related Materials (in any form) to third parties, either in whole or in part, for the purpose of sale, rental and / or other actions, except for the use of the Goods for their functional purpose for personal purposes;
- make any changes to the constituent parts of the Goods or the Demonstration Goods, as well as to the Materials accompanying them;
- modify and translate the Product or Demonstration Product and its accompanying Materials into other languages;
- use the Goods and Accompanying Documents on any terms that differ from the terms of the Agreement;
- use any programs (scripts) to collect information and/or interact with the online store and its services, except for those available.

2.2.2. The buyer has the right:
- familiarize yourself with a free sample of the Product in the form of a Demo Product available for Download in each relevant category of Products before purchasing;
- transfer the Goods and Accompanying Documents it to third parties in order to implement the functionality for personal purposes;
- use the Goods and Accompanying Documents it for their functional purpose from the moment of payment and only for personal purposes on the territory of the Russian Federation and in other countries under the terms of this Agreement;
- use (view, read, listen to, etc.) copies of the Goods and Accompanying Documents on any personal device that belongs to the Buyer;
- close access to your Personal Account, and therefore to previously purchased Goods by contacting the Seller of the Online Store via the email address This email address is being protected from spambots. You need JavaScript enabled to view it. , marked "Close Personal Account".

2.2.3. Failure to comply with the requirements of clause 2.2.1. and clause 2.2.2 of this Agreement is a violation of the legislation on intellectual property rights and is prosecuted under the Law (Article 1301 of the Civil Code of the Russian Federation, etc.).

2.2.4. All information posted in the Online Store on the procedure and terms for granting the rights to Download the Goods and other features of the execution of the Agreement is an integral part of the Agreement and is binding on the Buyer.

 

3. TERMS OF PAYMENT AND DELIVERY

3.1. The price for each item of the Goods in the online store is indicated in rubles: in the Goods cards; in categories; added Products to the "Wish List" and "Cart".

3.2. The composition of the Goods and Accompanying Documents become available for Download to the Buyer with an indefinite period of validity in the Personal Account after making payment and are brought to the attention of the Buyer by posting the relevant information in the Online Store.

3.3. The Seller has the right to unilaterally change the current payment terms (the amount of remuneration for the rights to use the Goods) by posting the relevant information in the Online Store (see clause 2.1.4.).

3.4. When paying for the Goods, the Buyer accepts the terms of this Agreement, the Privacy Policy and the Terms of Return of the Goods, and the moment of payment is evidence of the acceptance of the offer and the fact of the conclusion of this Agreement between the Buyer and the Seller.

3.5. After the acceptance, the price of the goods is fixed as part of the conclusion of the Agreement between the Buyer and the Seller.

3.6. The rights to Download the Goods and Accompanying Documents are granted to the Buyer in the Personal Account of the Online Store from the moment the payment is confirmed (with a positive quality of the Internet connection and the payment system).

3.7. After paying for the Goods, the Buyer is provided with a free method of delivery of the Goods through the Personal Account in the form of a hyperlink for Downloading. Physical delivery of the Goods is not required, because. online access to the Goods. Details in the "Buying a product" section.

3.8. Methods of payment for the Goods are indicated on the website of the online store in the checkout section of the goods (Cart), which can be found in the "Buying a product" section.

3.9. The Seller has the right to provide the Buyer with discounts that reduce the prices of the Goods, both in bulk and individually.

 

4. RESPONSIBILITIES OF THE PARTIES

4.1. The Buyer assumes full responsibility and risks associated with the use of the Goods and Accompanying Documents it.

4.2. The Buyer is responsible for the accuracy of the information provided when placing the Order.

4.3. When registering on the website of the online store, the Buyer undertakes to provide the following registration information:
- the e-mail address to which the Personal Account will be registered;
- company name (for legal entities)

4.4. The remote contract between the Seller and the Buyer is considered concluded from the moment the Seller issues the Buyer a cash or sales receipt or other document confirming payment for the Goods.

4.5. The Seller is not responsible for the content and accuracy of the information provided by the Buyer when making the purchase of the Goods.

4.6. Under no circumstances shall the Seller be liable for the use of the Buyer’s Personal Account by third parties.

4.7. The Seller is not responsible for the quality of access to the Goods or Accompanying Documents via the Internet by the Buyer.

4.8. The Copyright Holder is not responsible for any expenses of the Buyer or direct or indirect damage that may be caused to the Buyer as a result of the use of the Goods or the Documents accompanying it.

4.9. The Copyright holder is not responsible and does not provide any guarantees for the quality of the materials used, as well as for the mistakes of the Buyer or third parties when using the Goods and Accompanying documents.

4.10. The Product and Accompanying Documents are provided on an "as is" basis.

4.11. The Copyright Holder does not provide any other guarantees not expressly specified in the Agreement.

4.12. The Copyright Holder is not responsible for any direct or indirect consequences of any use or inability to use the Goods, as well as the Accompanying Documents it and / or direct or indirect damage incurred by the Buyer and / or third parties as a result of any use, non-use or the impossibility of using the Goods and Accompanying Documents that happened through no fault of the Copyright Holder.

 

5. TERMS OF RETURN

5.1. The product of the online store is a digital product, which can also be (called) a service for the Buyer in the form of an ordinal scheme (project) of a brick oven. Such a Good (service) refers to Goods of good quality, not subject to return or exchange (Resolution of the Russian Federation No. 2463, clause 14), if the Buyer used the Download of the Goods from the link (service) provided by the Seller and the Goods fully match the description.

5.2. Goods (services) are subject to return if the Goods (Federal Law "On Protection of Consumer Rights" No. 2300-1, Article 18):
- does not match the description;
- is absent, or does not exist in full;
- technically defective without the ability to use for its intended purpose;
- after payment was not Downloaded (uploaded) from the link provided by the Seller

5.3. If the Goods (service) were not provided in full or in quality, you must contact the support service at This email address is being protected from spambots. You need JavaScript enabled to view it. to resolve the issue.

5.4. If the buyer has identified a defect in the goods, or a significant defect in the goods that was not indicated in the description, in this case the buyer, in accordance with Art. 18 of the Federal Law "On Protection of Consumer Rights" has the right to use one of the following options within the time limits established by this Law:
- replacement of the Goods with the same Goods with corrected deficiencies;
- replacement of the Goods with another Goods with a corresponding recalculation of the purchase price;
- proportionate discount for payment;
- refund for the purchased Goods;
- compensation for losses upon presentation by the Buyer of the amount of expenses incurred as a result of the sale of the Goods of inadequate quality for the correction of that part of the functionality in which the Defect or Significant Defect was identified. Concepts such as "wasted time" or "inconvenience" do not apply to the Buyer's losses.

5.5. The warranty does not apply to the digital Goods, because its placement and storage is entirely dependent on the physical properties of the medium at the Buyer. Access to the Goods in the Buyer's Personal Account after payment is unlimited.

5.6. For cashless payments, cash returns are not allowed, and the return procedure is governed by the rules of international payment systems.

5.7. In order to return funds to the Buyer's electronic account, it is necessary to Download the "Application for the return of funds", fill it out and send in electronic form a copy of the application along with a copy of the passport (main spread and page with the current registration) to the Seller's email address: This email address is being protected from spambots. You need JavaScript enabled to view it. .

5.8. When using electronic payment systems, the term for crediting funds to the Buyer's electronic settlement account depends on the internal regulations of the recipient bank.

 

6. DISPUTES RESOLUTION

6.1. In the event of a dispute between the Buyer and the Seller, before going to court, it is mandatory to submit a claim in writing for a voluntary settlement of the dispute.

6.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the applicant in writing of the results of the consideration of the claim.

6.3. In case of unsatisfactory resolution of the dispute, a claim is submitted for consideration to the judicial authority in accordance with the current legislation of the Russian Federation.

6.4. Issues not regulated by this Agreement shall be governed by the current legislation of the Russian Federation.

 

7. DETAILS OF THE SELLER

Seller: Martsinyuk Evgeniy Miroslavovich
Phone: +7 (912) 29-26-334
Address: Ekaterinburg, prospekt Kosmonavtov-65, apt. 3
Bank details:
Beneficiary's bank: Limited Liability Company Non-Banking Credit Organization “YooMoney”
· Correspondent account: 30103810945250000444 in the Main Department of the Central Bank of the Russian Federation for the Central Federal District of Moscow
· Purpose of the transfer MANDATORY (do not change): Replenishment of the purse 410012291985427, VAT free.
· Current account (current, personal): 30232810400000000003
· TIN: 7750005725
· Gearbox: 770501001
· BIC: 044525444
· Beneficiary: “YooMoney”, NBCO LLC


Carefully read the text of the public offer, and if you do not agree with any clause of the offer, you have the right to refuse to purchase the Goods provided by the Seller and not to take the actions specified in clause 3.4. of this Offer.

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